Terms of Service

Legal terms and conditions for using our services

Last updated: September 10, 2025

1. Acceptance of Terms

By accessing and using the Pinky Journey website (pinky-journey.com) and services, you accept and agree to be bound by the terms and provisions of this agreement.

2. Use License

Permission is granted to temporarily use Pinky Journey's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

3. Product Information and Orders

Product Descriptions

We make every effort to display product colors, images, and descriptions as accurately as possible. However, we cannot guarantee that your computer monitor's display will be accurate.

Pricing and Availability

All prices are listed in British Pounds (GBP) and are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason.

4. Payment Terms

Payment must be received in full before we ship your order. We accept major credit cards and PayPal. All transactions are processed securely through encrypted connections.

5. Shipping and Delivery

  • We ship to addresses within the United Kingdom only
  • Delivery times are estimates and may vary due to circumstances beyond our control
  • Risk of loss and title for items pass to you upon delivery to the carrier
  • Free shipping is available on orders over £50

6. Returns and Refunds

Return Policy

You may return items within 30 days of delivery for a full refund or exchange, provided:

  • Items are in original condition with tags attached
  • Items have not been worn, altered, or damaged
  • Original packaging is included

Return Process

To initiate a return, contact our customer service team at [email protected] or +44(0)2590490083.

7. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for safeguarding your password and all activities under your account.

8. Prohibited Uses

You may not use our service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information

9. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Pinky Journey and its licensors. The service is protected by copyright, trademark, and other laws.

10. Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this company:

  • Excludes all representations and warranties relating to this website and its contents
  • Excludes all liability for damages arising out of or in connection with your use of this website

11. Limitation of Liability

In no event shall Pinky Journey, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages.

12. Governing Law

These terms shall be interpreted and governed by the laws of England and Wales. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to update or change our Terms of Service at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last updated" date.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: [email protected]
  • Phone: +44(0)2590490083
  • Mail: 5 Georgia Course, New Neilhaven NG5 1HT, United Kingdom